PensionFirst

4.4
25 reviewsMinneapolis, US

Retirement planning and pension management services for individuals and employers.

Customer Reviews (25)
LH
Lisa H.
about 2 months ago

Very good overall experience

Overall I'm quite satisfied with this company. The service quality is high and the team is knowledgeable. There were a couple of minor hiccups along the way, but they were resolved quickly. Would definitely recommend.

PD
Patrick D.Verified
about 2 months ago

Solid choice for the price

Good quality service at a competitive price point. The features meet my needs and the interface is intuitive. I've had a few questions answered promptly by support. A reliable option I'd recommend to others.

KE
Kimberly E.Verified
about 2 months ago

Exceeded all my expectations

From the initial consultation to the final delivery, everything was handled with professionalism and care. The results speak for themselves — I'm a customer for life. Thank you for making this such a positive experience.

TC
Tiffany C.
3 months ago

Average experience

Nothing particularly impressive or disappointing. The service works as advertised most of the time, though I've encountered a few bugs. Support is responsive but sometimes the answers feel generic. It's fine for basic needs.

TI
Tyler I.
4 months ago

Disappointing experience

I had high hopes based on the reviews, but my experience has been frustrating. Multiple issues with the service that took weeks to resolve, and the support team wasn't particularly helpful. Considering switching to a competitor.

LH
Lisa H.
6 months ago

Terrible experience - avoid

I've had nothing but problems since signing up. The service is unreliable, the support team is unhelpful, and getting a refund has been a nightmare. Save yourself the trouble and look elsewhere.

HW
Heather W.Verified
8 months ago

Very good overall experience

Overall I'm quite satisfied with this company. The service quality is high and the team is knowledgeable. There were a couple of minor hiccups along the way, but they were resolved quickly. Would definitely recommend.

KE
Kimberly E.Verified
11 months ago

Solid choice for the price

Good quality service at a competitive price point. The features meet my needs and the interface is intuitive. I've had a few questions answered promptly by support. A reliable option I'd recommend to others.

VA
Vanessa A.Verified
11 months ago

Transformed my experience completely

I can't imagine going back to how things were before. This service has genuinely improved my daily life. The onboarding was smooth, the product works exactly as advertised, and support is phenomenal.

HW
Heather W.Verified
12 months ago

Average experience

Nothing particularly impressive or disappointing. The service works as advertised most of the time, though I've encountered a few bugs. Support is responsive but sometimes the answers feel generic. It's fine for basic needs.

RJ
Ryan J.
12 months ago

Decent but could be better

The service is okay — it does what it says on the tin, but nothing exceptional. Customer service response times could be faster and the interface feels a bit dated. For the price, it's acceptable but there's room for improvement.

JL
Jennifer L.
about 1 year ago

Consistently delivers good results

I've been a customer for about 6 months and the service has been consistently good. Not perfect, but very reliable. The team is responsive and the product does what it promises. Happy to continue using it.

JH
Justin H.Verified
about 1 year ago

Consistently delivers good results

I've been a customer for about 6 months and the service has been consistently good. Not perfect, but very reliable. The team is responsive and the product does what it promises. Happy to continue using it.

AF
Ashley F.Verified
about 1 year ago

Average experience

Nothing particularly impressive or disappointing. The service works as advertised most of the time, though I've encountered a few bugs. Support is responsive but sometimes the answers feel generic. It's fine for basic needs.

BX
Brittany X.Verified
about 1 year ago

Average experience

Nothing particularly impressive or disappointing. The service works as advertised most of the time, though I've encountered a few bugs. Support is responsive but sometimes the answers feel generic. It's fine for basic needs.

DW
David W.
over 1 year ago

Consistently delivers good results

I've been a customer for about 6 months and the service has been consistently good. Not perfect, but very reliable. The team is responsive and the product does what it promises. Happy to continue using it.

NO
Nicole O.Verified
over 1 year ago

Best in the business

After trying several competitors, I finally found a company that delivers on its promises. The quality is exceptional, pricing is fair, and the customer support team is always available when I need help. Five stars without hesitation.

LH
Lisa H.
over 1 year ago

Great service with minor room for improvement

The core product is excellent and the team is friendly and helpful. My only suggestion would be to improve the response time for support tickets. That said, the overall experience has been very positive.

NO
Nicole O.
over 1 year ago

Transformed my experience completely

I can't imagine going back to how things were before. This service has genuinely improved my daily life. The onboarding was smooth, the product works exactly as advertised, and support is phenomenal.

BQ
Brandon Q.Verified
over 1 year ago

Incredible value and quality

I was skeptical at first given the price point, but this company delivers premium quality at a reasonable price. The attention to detail is remarkable and the team goes above and beyond to ensure satisfaction.

Rating Breakdown
4.4

25 reviews

5 star
6
4 star
10
3 star
7
2 star
1
1 star
1
Business Info
Founded 2009
51-200 employees
RetirementPension401k

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